In 2024, Array's RevOps team faced a common challenge in scaling their sales function: effectively segmenting and prioritizing accounts without extensive manual research. Traditional data providers delivered overly broad or inaccurate classifications, limiting efficiency.Array needed to precisely distinguish target verticals, such as Personal Loans, Financial Management, and Banks, without overwhelming manual processes
The main challenges were:
Vertical classification: Difficult accurately categorize accounts at scale, especially when exploring new verticals
Fit tiering: Ability to rank accounts by ICP fit
Size prediction: Challenging to prioritize GTM effort by expected deal size
Coverage gaps: Untapped high-quality accounts from their CRM
As the sales team expanded, honing in on this precision became increasingly critical to avoid operational inefficiencies.