We’ve raised $14M from top VCs and operators at Plaid, OpenAI, Slack and many more.

CloudZero uses Kernel to gain a competitive sales edge through AI-powered market intelligence

50 Reps
Series C
Software Development
HQ: Boston, Massachusetts
Founded: 2016
Website: cloudzero.com

CloudZero runs on Kernel

"The accuracy of Kernel’s account intelligence is on a different level."

Miguel Valdez
Revenue Operations Director

Overview & Challenge

CloudZero enables businesses to track, allocate, and analyze infrastructure and AI spending costs, identifying inefficiencies and improving unit economics.

As CloudZero's growth accelerates, the RevOps team needed a scalable way to focus on the accounts that align with their GTM strategy.

Kernel helped CloudZero build a trusted market view in their CRM, tailored to their GTM strategy. By integrating cloud market intelligence into their prospect evaluation process, CloudZero improved pipeline efficiency and scalability.

"Integrating cloud intelligence into our CRM has enabled our sales team to work through great account lists extremely efficiently."

Miguel Valdez
Revenue Operations Director
In 2024, Array's RevOps team faced a common challenge in scaling their sales function: effectively segmenting and prioritizing accounts without extensive manual research. Traditional data providers delivered overly broad or inaccurate classifications, limiting efficiency.Array needed to precisely distinguish target verticals, such as Personal Loans, Financial Management, and Banks, without overwhelming manual processes
The main challenges were:
Vertical classification: Difficult accurately categorize accounts at scale, especially when exploring new verticals
Fit tiering: Ability to rank accounts by ICP fit
Size prediction: Challenging to prioritize GTM effort by expected deal size
Coverage gaps: Untapped high-quality accounts from their CRM
As the sales team expanded, honing in on this precision became increasingly critical to avoid operational inefficiencies.
Illustrative

Module deployment

AI Cleaning & Corporate Hierarchies:

To ensure trustworthy insights, Kernel’s cleaning agent first cleaned the CRM one account at a time, removing bad links, fixing LinkedIn links, and deleting inactive accounts. Kernel then updated all accounts with accurate account data enrichment, replacing the manual spot checks RevOps used before loading the data into scoring models.

In addition to core firmographics, Kernel ensures accurate complex estimates by mapping the CRM exactly onto target markets, with CRM cleaning and foundational enrichment acting as required steps before custom enrichment. This means making sure company hierarchies align with the details of CloudZero’s GTM plan. A clean CRM saves time for the RevOps team, who no longer have to patch data by hand, and it lets AI run effectively in the CRM. Building custom AI models without Kernel’s clean account data leads to low-quality estimates and a loss of trust from the sales teams who rely on them.

AI Custom enrichment

Kernel replicates the intuition of experienced CloudZero sales reps by analyzing CRM data and account notes to identify what makes a good prospect. Instead of manual research, Kernel automatically crawls public data to enrich account lists with relevant insights. This enables sales reps to work with pre-qualified accounts, helps RevOps build territories confidently, and includes transparent reasoning to validate the data intelligence.

CloudZero's RevOps team uses Kernel's detailed insights to prioritize their prospect lists more effectively. With a clear view of their market built into the CRM, RevOps can now tier and rank accounts with greater speed and accuracy. Kernel’s AI-powered enrichment allows RevOps to focus CloudZero's GTM on the intelligence that matters most.

AI Account Sourcing

Kernel conducted a total addressable market analysis across key regions and identified tens of thousands of well-qualified accounts that weren't in CloudZero's CRM. With data gaps filled and a prioritized database, RevOps can now focus on proactively sourcing strategic accounts.

Kernel's AI Cleaning & Hierarchies and AI Account Sourcing modules work together to prevent duplicate accounts from entering CloudZero's CRM. Only qualified prospects that meet CloudZero's specific criteria are added to the database. This keeps the CRM streamlined while giving RevOps thousands of new accounts to power scalable outbound sales efforts. The result is a clean, accurate CRM that truly represents CloudZero's market as CloudZero sees it.

"The difference between a generic database provider and Kernel is that I’m confident our CRM actually maps onto what is happening in the market."

Miguel Valdez
Revenue Operations Director

Summary:

CloudZero already had a strong sales process, clear ICP rules, and a go-to-market plan that worked. Working with Kernel has enabled CloudZero to increase pipeline generation efficiency and double down on their strategy.

By partnering with Kernel, RevOps can scale GTM to reach a larger target market and support predictable revenue growth as the business expands.

Kernel’s proprietary account universe, paired with custom agents, lets RevOps clean up the CRM basics and then push their go-to-market plan straight into the CRM. CloudZero’s sales process runs smoothly because the CRM aligns with the GTM plan at scale, pulling precise and customized insights for every target company.

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